CallRail
We can authenticate with this platform, but we are still proving the data pull. You can connect it now; nothing will reach your dashboard until that is finished.
What we read
- Tracked calls
- Lead sources and campaigns
- Call duration and outcomes
Read only. We never create, change or delete anything in your software, and everything above is a count, a grouping or a sum.
How access works
You generate a key in your own account and paste it in. We store it encrypted and only ever read with it.
Getting your credentials
- In CallRail, go to Settings, then Integrations, then API Access.
- Create a new API key.
- Copy the key and paste it here.
Worth knowing
CallRail does not scope keys narrower than the whole account, so the key can read more than we ask for. We request only call records (source and agent email, never a caller's number or a recording link), and CallRail has no ring group of its own, so every call is stored under the empty ring group.
Not yet confirmed by us. Treat the steps above as a guide and check them against your provider. Anything about pricing or plan tiers should be confirmed with the provider directly before you act on it.
Provider documentation: https://apidocs.callrail.com/
We do not charge per integration. No connector costs extra, and building a new one is never billed to the client who asked for it. Your plan sets how many you can connect at once, not which ones you are allowed to have.